The majority of your data will be ready for download within a few hours, however certain items may take up to 30 days to compile. When a new file becomes available for download, you will be notified through email to the email address connected with your Ancestry account.
Your download will include a "Delivery Summary" page that includes the status of all the items in your order. As soon as we have downloaded and analyzed all the data related to your ancestor, we will update the status shown on the summary page. If for any reason your download fails, please contact customer service at 877-447-9771.
Ancestry's download program is free for all customers. There are no fees associated with downloading your data. We hope you enjoy using our site and database!
After receiving your sample, AncestryDNA (r) typically processes it in six to eight weeks. Your AncestryDNA processing time, on the other hand, may vary. Please keep in mind that before AncestryDNA can process your DNA sample, you must first: If you don't already have one, sign up for a free Ancestry (r) account. Upload your family tree and begin adding relatives to it.
Once your sample is complete, an email will be sent to you with details about how to download a copy of your report. The report includes a link to view your results online, as well as a link to access all of the information included in your DNA analysis. From there, you can also contact us by phone or email if you have any questions about your results.
Your DNA analysis is based on your family history, as recorded on our website and in our database. Some genetic conditions are inherited from only one parent, others are inherited from both parents. In some cases, certain genetic mutations may not show up until later in life when more disease markers are present. For example, a mutation that causes breast cancer might be masked by another mutation that causes heart disease. In such cases, DNA testing would not reveal that you had the genetic condition.
Your DNA analysis reveals your individual genetic markers, or alleles. These are the specific changes that occur at single locations along your genome. Each allele appears as a "letter" at each location where it occurs.
Ancestry customers indicate that DNA results take 3 to 6 weeks to complete in 2020 and 2021. Ancestry sets an upper limit of eight weeks to account for outliers. It's unusual to hear that it took so long. Typically, this is due to a fault with the DNA kit. Sometimes, there are issues with the lab equipment that need to be fixed by the laboratory staff. Outliers like this are rare but do happen from time to time.
Ancestry recommends that you check your email regularly for updates on the processing of your sample.
Your AncestryDNA (r) test results will typically take 6–8 weeks to process once the lab receives your DNA sample. Please keep in mind that in order to begin processing, you must first activate your DNA kit online. Once activated, you can submit your sample directly through the website.
In addition to the time it takes for the laboratory to process your sample, you should receive your results within 12-15 months after signing up for the service. The more genetic markers you request, the longer it will take to receive your results.
Since your DNA is unique to you, there's no way to predict how many matches you might find or what secrets your DNA may hold about your family history. But based on the results of other testers who have taken the same markers as you, we can make some estimates.
For example, if you match another person on all of their autosomes (all 22 chromosomes), then you're a close relative and would probably consider yourself related. If you match someone on only one chromosome, then they could be a third cousin twice removed or even farther away. There are about 100 million people in the US alone, so if you match someone else who has taken the same markers as you, there's a good chance that you'll find them over the internet.
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